We're Committed to Your Comfort

happy Summit customer service representative

We're Committed to Your Comfort

At Summit Utilities, we strive to deliver safe, always-on energy you can count on. And part of that commitment is providing the support you need to manage your account and make the most of your natural gas usage.

Since colder weather can bring increased energy use and higher bills, our knowledgeable team is here to help! Find low- or no-cost energy saving tips, discover rebates for high-efficiency appliances, get connected to assistance programs, or simplify your monthly bills with Average Monthly Billing or a Delayed/Deferred Payment Agreement.

Our goal? To keep your home or business comfortable, reduce your energy consumption, and alleviate the stress of winter bills so that you can stay cozy throughout the season.

Simple, Low-Cost Ways to Save

From adjusting your thermostat to weatherizing your home, every small step you take helps keep you warm and on budget.

Find More Energy-Saving Tips

Simple, Low-Cost Ways to Save

From adjusting your thermostat to weatherizing your home, every small step you take helps keep you warm and on budget.

Find More Energy-Saving Tips

Support to Help You Manage Your Monthly Bills

Flexible Payment Plans

Need more time to pay? We understand that circumstances can lead to a late payment. To help you get back on track, we offer a Delayed/Deferred Payment Agreement (DPA) that splits your balance into monthly installments over an agreed timeframe. Enroll online, via our automated phone system, or by speaking with a representative.

Average Monthly Billing

A levelized billing plan makes budget management simple, effective, and stress-free. Enrolling in our Average Monthly Billing (AMB) plan helps to smooth out your energy costs so you can enjoy more consistent payments and peace of mind. This plan makes your heating bill payments more predictable and manageable by spreading costs throughout the year. This will not reduce your annual heating costs, but it will help you budget by billing you similar amounts each month based on the average usage over the past 12 months. You can enroll your account in an AMB plan by logging in to your online customer portal or by contacting our customer care team.

Financial Aid Resources

If your household is facing financial hardship, you may be eligible for federal, state, or local programs that offer utility-bill assistance. Residential customers who meet certain income guidelines can qualify for additional support. Since Summit does not directly facilitate these programs, we encourage customers to contact these agencies directly to inquire about eligibility and apply for funds. If you or someone you know is struggling to pay a gas bill, explore available options on our payment assistance page.

Explore Resources

couple reviewing rebates and savings options

Looking for Smart Solutions to Boost Efficiency?

Summit offers money-saving rebates on high-efficiency equipment, energy-saving programs, and energy-saving products in our online marketplace.

Rebates on high-efficiency natural gas equipment
Easy-to-install smart thermostats, shower heads, and aerators
Programs and services to aid in energy efficiency

Rebates for Homeowners
Rebates for Businesses

Cozy Without the Cost

Tips to Manage Winter Energy Bills

Get the Tips

The Ultimate Winter Home Prep Checklist

Stay Cozy and Help Lower Natural Gas Bills

Get Prepared

Payment Resources & Heating Assistance Programs

Stay Warm This Winter with These Payment Resources and Heating Assistance Programs

Get the Facts

Interested in Cutting Heating Costs this Winter? Here’s How!

Learn More

Stay Cozy & Save Money

Energy-Saving Tips When Temperatures Start to Dip

Start Saving

Prepare Now to Stay Cozy and Save Later

Learn More

Questions?

Please reach out to us if you have account-related questions or concerns. We are here to help!
Customer service business hours are 7 am – 7 pm, Monday – Friday (except holidays).

Arkansas and Texarkana: 800-992-7552

Oklahoma: 800-275-5265