Need more time to pay? We understand that a variety of circumstances can lead to a late payment, and we want to help get you back on track by offering flexible payment arrangements. Payment arrangements help to spread out your balance into monthly installments over an agreed timeframe. Enroll online, via our automated phone system, or by speaking with a representative.
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A levelized billing plan makes budget management simple, effective, and stress-free. Enrolling in an Average Monthly Billing (AMB) plan helps to smooth out your energy costs so you can enjoy consistent payments and peace of mind. This plan makes payments for your heating bills more predictable and manageable by spreading costs throughout the year. This will not reduce your annual heating cost, but it will help you budget by billing you the same amount each month, based on the average usage of the past 12 months. You can enroll your account in an AMB plan by logging into your online customer portal or by reaching out to our customer support team.

Financial assistance may be available to eligible low-income households for home heating needs through federally funded programs and crisis assistance offered by various state agencies. Summit does not directly facilitate these programs, and we encourage customers to reach out to the appropriate assistance program agencies to inquire about eligibility and apply for funds. These agencies can provide detailed information on the application process, requirements, and the types of aid available.