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Cold Months, Warm Support.

We're here to help you set up a flexible payment plan, enroll in levelized billing, or connect you with assistance programs.

happy Summit customer service representative

Cold Months, Warm Support.

We're here to help you set up a flexible payment plan, enroll in levelized billing, or connect you with assistance programs.

As your natural gas company, it’s our mission to provide safe and always-on energy solutions with a commitment to customers and the communities we serve.

Colder weather often leads to increased energy use, and the resulting high bills can cause added stress during these months. We don’t just strive to deliver reliable, safe natural gas—we also care deeply about your financial well-being. Our knowledgeable and friendly team is ready to work with you to find solutions to fit your needs. We’re here to help every step of the way.

Flexible Payment Plans

Need more time to pay? We understand that a variety of circumstances can lead to a late payment, and we want to help get you back on track by offering flexible payment arrangements. Payment arrangements help to spread out your balance into monthly installments over an agreed timeframe. Enroll online, via our automated phone system, or by speaking with a representative.

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Payment Options

A levelized billing plan makes budget management simple, effective, and stress-free. Enrolling in an Average Monthly Billing (AMB) plan helps to smooth out your energy costs so you can enjoy consistent payments and peace of mind. This plan makes payments for your heating bills more predictable and manageable by spreading the cost out over the year. This will not reduce your annual heating cost, but it will help you budget by billing you the average amount based on the past 12 months, each month. You can enroll your account in an AMB plan by logging into your online customer portal, or you can reach out to our customer support team to assist.

Discover AMB

Financial Aid Resources

Financial assistance may be available to eligible low-income households for home heating needs through federally funded programs and crisis assistance offered by various state agencies. Summit does not directly facilitate these programs, and we encourage customers to reach out to the appropriate assistance program agencies to inquire about eligibility and apply for funds. These agencies can provide detailed information on the application process, requirements, and the types of aid available.
Payment Aid

Questions?

Please reach out to us if you have account-related questions or concerns. We are here to help!
Customer service business hours are 7 am – 7 pm, Monday – Friday (except holidays)

Arkansas and Texarkana: 800-992-7552

Oklahoma: 800-275-5265

Smart Tip: Air Filters

Make sure to replace your air filters throughout the winter season regularly. Doing this improves indoor air quality, boosts heating efficiency, and helps extend your system's lifespan.

Smart Tip: Air Filters

Make sure to replace your air filters throughout the winter season regularly. Doing this improves indoor air quality, boosts heating efficiency, and helps extend your system's lifespan.

Smart Tip: Insulation

Summit Utilities smart tip to keep you and your home cozy... Proper insulation in your home, including walls, attic, and pipes, is crucial for retaining heat. If your insulation is lacking, consider adding more to keep heat inside your home where it belongs.

Smart Tip: Insulation

Smart Tip: Seal Leaks

Be smart with your energy usage! Seal leaky spaces before cold weather hits. Use weatherstripping and caulk to block drafts around doors, windows, and other openings. This keeps your home warm and helps save money on monthly energy bills.

Smart Tip: Seal Leaks

Smart Tip: Furnace Maintenance

Summit Utilities smart tip before cooler temperatures set in... Did you know your home's heating system is one of the largest energy user during the cold season? Ensure it runs efficiently by scheduling regular maintenance with a licensed service technician. This will not only help improve your system's performance but also extend its lifespan.

Smart Tip: Furnace Maintenance