Privacy Policy

Summit Utilities, Inc., and its subsidiaries Colorado Natural Gas, Inc., Summit Natural Gas of Missouri, Inc., Summit Natural Gas of Maine, Inc., Arkansas Oklahoma Gas Corp., Summit Utilities Arkansas, Inc., and Summit Utilities Oklahoma, Inc. (“Summit”), value your privacy and are committed to protecting the privacy of your personal information. For that purpose, we have created this Privacy Policy to demonstrate our firm commitment to your privacy and the protection of your information, and to notify you about the manner in which and the purposes for which we may collect, store, and use personal information.

If you do not agree to Summit’s Privacy Policy, please do not use this website (“Site”) or set up an electronic user account with Summit. Although Summit’s Privacy Policy is not a contract between you and Summit, by accessing and using this Site, you agree to its terms and conditions.

Information Collection, Use, and Sharing:

Information We Collect

We collect general information about use of this Site that is not associated to individual user identities. This Site uses “cookies,” which are text files placed on your computer, to help us analyze how users use the Site. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this you may not be able to use the full functionality of this Site. Sensitive personal information is not stored within cookies. In addition, we collect information that your browser sends us whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Site you visit, the time and date of your visit, what you click on our Site, the number of clicks, mobile carrier, the time spent on those pages, and other such statistics. Finally, this site uses Google Analytics, a web analytics service provided by Google, Inc. For a description of how Google Analytics collects and processes data, please review Google, Inc.’s privacy terms located at https://www.google.com/policies/privacy/partners/. Note that we do not respond to the “do not track” signals feature provided by certain browsers.

Information You Provide

With respect to your personal information, we only collect information you voluntarily give us via email or other direct contact. We do not sell or rent your individual personal information, but we may disclose your individual personal information (1) to trusted third party service providers who are contractually required to keep your information confidential and secure, (2) to governmental authorities, (3) as permitted or required by law, regulation, subpoena, or court order, and (4) to those whom you have granted us permission to disclose your individual personal information. In addition, we may use your individual personal information internally. Please note that we reserve the right to disclose your individual personal information (5) to protect the safety of any person, (6) to address fraud, security, or technical issues, or to (7) protect our rights or property. Lastly, please be aware that all information inputted on this Site is the property of Summit.

Protection of Information:

We utilize administrative, technical, and physical security measures to protect against the loss, misuse, and alteration of data used by our system. Whether online or offline, we take precautions to ensure the protection of your information. That being said, no method of transmission over the internet, or method of electronic storage, is 100% secure. While we do utilize commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.

Emails:

If you received an email from us, your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future, or you have registered or otherwise have an existing relationship with us.

We respect your time and attention by controlling the frequency of our mailings. That being said, there are a number of different reasons why we may contact you. We may contact you to send you service-related notices, including any notices required by law or those necessary in the case of an emergency. We may also contact you about any new specials, promotions, rebates, or services that we may have to offer.

Each of our emails contains an easy, automated method for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of any email. If you have received unwanted, unsolicited email through this system or purporting to be through this system, please forward a copy of that email with your comments to [email protected] for review. PLEASE NOTE: If you choose to unsubscribe, Summit reserves the right to send to you any notice required by law or those necessary in the case of an emergency.

Links:

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other site that collects personally identifiable information.

Promotions and Surveys:

From time-to-time, our Site requests information via promotions or surveys. Participation in promotions or surveys is completely voluntary; you may choose whether or not to participate and therefore you choose whether to disclose any requested information. Information requested may include contact information and demographic information.

Children’s Privacy:

We do not expect or anticipate use of our Site by children younger than age 13.  As such, we do not knowingly collect person information from children younger than 13.  If you know that a child has submitted personal information to us, please send an email to [email protected] regarding the situation and we will delete it from our records.

Policy Changes:

We may update this Privacy Policy from time to time. Any new changes will be posted as a new Privacy Policy on this Site. We advise you to review the Privacy Policy periodically for changes.