State:

We are here
to help!

Our Customer Service Department business hours are 7 a.m. to 7 p.m., Monday through Friday except holidays. We also offer account self service functions that are available 24/7.

If you need assistance with setting up your online account, please reach out to Customer Service using the numbers listed below.

Arkansas and Texarkana: 800-992-7552 Oklahoma: 866-275-5265

Hear from Fred Kirkwood, our Chief Customer Experience Officer, as he talks about the importance of customer service at Summit.

Availability, personalized care, listening, the support you need, and issue resolution. At Summit, we're customer-centric and strive to offer these attributes to every customer we serve. When you contact us, our goal is to ensure issues are resolved, and customer needs are met to their fullest.

Log in or Create an Online Account on Our Customer Web Portal

Online self-service is just a click away! You can pay your bill and so much more. Sign up for Autopay, Average Monthly Billing, or Paperless Billing. Have complete access to your account from any device through our secure Customer Web Portal. Enroll and pay with your checking and savings account with no fee added. You can also pay with Visa, MasterCard, Discover, PayPal; PayPal Credit, Venmo and Amazon Pay. Please know a convenience fee of $2.60 will apply.

Register Your Account Online

View and pay bills, see your gas use, and compare usage over time.

Create an Account

Average Monthly Billing

Enroll to have more predictable bills month-to-month, and even out the seasonal highs and lows of your bill.

Get the Details

Flexible Payment Options

Summit has a variety of convenient ways to pay your utility bill.

Learn More

Need to report loss or damage to us?

If you believe that Summit Utilities may have some responsibility for causing a loss or damage that you have experienced, or if you would like to report loss or damage to Summit Utilities facilities, please contact our customer service team to assist you.