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Comfort Connect

Welcome to Comfort Connect - your one-stop shop where all things energy meet all things education and inspiration!

Here, you'll find practical tips to help save energy and lower your bills, explore the convenience and flexibility of our payment options—like levelized billing—and discover how smart thermostats can aid in transforming your home's energy usage.

Want to be inspired by all the ways natural gas can be used to create your dream backyard? Or looking for an easy checklist to learn simple ways to help save energy at home? We've got just what you need!

Curious about how natural gas prices are determined or eager to try fresh and exciting recipes cooked on natural gas equipment that bring flavor and variety to your table? We’ve got you covered.

Whether you're seeking advice, creative ideas, or discovering the countless benefits of natural gas, we’ve designed this space to keep you informed and inspired every step of the way. Stay warm, stay informed, and enjoy all the ways natural gas enhances and enriches your life!

natural gas meter correctly cleared of snow

Remember to Remove Snow and Ice from Your Meter!

Although natural gas equipment is designed to withstand harsh weather conditions, damage can be caused by snow and ice accumulation, as proper ventilation is required to keep equipment running smoothly. Vents for natural gas appliances prevent the accumulation of carbon monoxide within buildings, and ensures combustion equipment operates properly. Customers should check the vents on their home or business and remove any snow or ice from the area. Additionally, Summit Utilities encourages all customers to check and test their carbon monoxide detectors to ensure the equipment is working properly.

The natural gas meters should be kept clear of ice and snow to avoid damage to the equipment and the meter should remain visible and accessible for maintenance personnel. Snow and ice should be removed from natural gas equipment as gently as possible, using a broom rather than a shovel or kicking the meter and pipes. Damage to the meter can also occur from overhead hazards, and customers are encouraged to remove icicles from overhead eaves and gutters to prevent dripping water from splashing and freezing on the meter or vent pipe.

Here are a few steps you can take to avoid any issues:

  • Remove all snow and ice on your gas meter as well as all piping.
  • Carefully shovel all snow around your meter and move it away.
  • Ensure quick access to your meter by shoveling a pathway to your meter. This is important in case of an emergency.
  • Check your meter regularly to ensure there is no snow and ice accumulation.
  • Call us immediately if your gas pressure regulator vent is blocked or you have any concerns pertaining to its proper function.
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