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Welcome to Comfort Connect

Comfort Connect is where natural gas education meets efficiency inspiration.

 

As a natural gas provider, our goal is to deliver safe, reliable energy to homes and businesses—while empowering you to make confident energy decisions.

Explore practical tips to lower costs, learn how to weatherize your home and optimize your heating system, and explore a range of payment options tailored to suit your preferences.

You’ll also find answers to questions like:
  • How are natural gas prices determined?
  • What should you do to keep gas meter areas clear and safe for service?
  • How do smart thermostats help save money and improve efficiency?
  • What are the benefits of installing a natural gas backup generator?
  • What local and state energy aid programs are available?

 

Discover the comfort and convenience that natural gas can bring to your home or business. Stay warm, stay informed, and stay connected with Comfort Connect.

Keeping Our Customers Safe With New Technology

 

Summit Utilities utilizes cutting-edge leak detection technology from Picarro that serves as one more way we're working to keep our team members and communities safe.

 

 

 

 

 

You may have seen one of our natural gas survey vehicles around town, equipped with high-tech detection devices that are up to 1,000 times more sensitive than hand-held instruments used in walking surveys. These devices can detect leaks down to one part per billion in ambient air while reducing false positives from naturally occurring methane. As the equipment surveys our areas of operation, it is able to measure and map gas particles in the air.

The vehicles are used as a first pass to allow leak technicians to better identify and grade leaks for replacement by doing the following:

• Perform faster natural gas leak detection in a larger area

• Find three times more hazardous leaks at twice the speed  

• Prioritizing leaks by risk or emission rate

• Increase network safety and reduce emergency interventions

Due to the nature of natural gas, lower temperatures and less traffic during nighttime hours, our natural gas survey vehicles drive at night to detect potential pipeline concerns. Don’t be alarmed and wave to your friendly Summit survey technician inside! Please know we're working in your area to survey our pipelines to ensure the safety and efficiency of our systems.

Learn More About Natural Gas Safety

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