Transportation by pipeline is the safest form of energy delivery in the country. In fact, natural gas pipelines transport approximately one-fourth of the energy consumed in the United States and is delivered to customers through nearly 2.5 million miles of piping. We conscientiously monitor and maintain our pipeline systems to ensure the safe and reliable delivery of natural gas to your home.
Notwithstanding the notable safety record of natural gas pipelines across the country, occasionally, leaks do occur.
To report a natural gas outage or emergency, please call 911 and 800-992-7552.
Natural gas has a distinctive, strong odor, often compared to rotten eggs or sulfur.
INSIDE your home or building:
OUTSIDE your home or building:
Homeowners and contractors must call 811 before undertaking any excavation or digging projects. Calling 811 is safe, free, and the law. For your safety, you are required by law to call 811 at least two working days before you plan to dig so your underground utility lines can be marked.
Scammers love to draw from your emotions and quick reactions to what seems to be an urgent situation. One of their favorites is to pose as a business or government official to pressure you into sending them money or personal information. Now, some scammers are pretending to be some of your favorite shopping websites, phishing for your personal information.
In a public utility scam, criminals pose as utility company representatives and try to steal customers’ money or personal information.
To view Tips for Spotting Utility Scams, click here.