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Need Help Paying Your Bill?

If you are having trouble paying your natural gas bill, please contact us right away for assistance. You can also refer to the programs and services below for payment assistance.

Need more time to pay? We have options.

We understand that a variety of circumstances can lead to a late payment, and we’re here to help you get back on track by offering payment arrangements. With a payment arrangement, eligible customers are allowed additional time to bring their account up to date with monthly installments. When you enter into a payment arrangement, your full balance due will be divided evenly over an agreed-upon time frame.

Interested in learning more about a payment arrangement plan or enrolling? Eligible customers may enroll by accessing their online account, using our automated phone system, or by speaking with a customer representative. We’re available from 7 a.m. to 7 p.m., Monday through Friday:

800-992-7552 in Arkansas and Texarkana
866-275-5265 in Oklahoma

Financial assistance may be available to eligible low-income households for home heating needs through federally funded programs and crisis assistance offered by counties.

Summit Heating Assistance Fund

At Summit, we are only as strong as the communities we serve, which is why we support our service areas by offering programs to help those in need. Summit Utilities has created the Summit Heating Assistance Fund for customers in Arkansas, Oklahoma, and the Texarkana, Texas area to provide financial assistance to customers who are struggling to pay their heating bills. This program replaces the “Good Neighbor Fuel Fund” that CenterPoint Energy previously offered customers in this service area. Contributions for the fund come from Summit Utilities and customers who generously opt-in to donate to the fund on their monthly bill.

Benefit from this assistance fund or learn more about donating.

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Register Your Account Online

View and pay bills, see gas use, and compare use over time.

Flexible Payment Options

Summit has a variety of convenient ways to pay your utility bill.

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Average Monthly Billing

Enroll to have more predictable bills month-to-month, and even out the seasonal highs and lows of your bill.

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