Recent News From Summit Utilities

Summit passes on savings to its customers 

Little Rock, Arkansas (April 11, 2023) – With natural gas costs dropping across the country, Summit Utilities (Summit) customers will now see a reduction in the cost of gas rate, which began on April 1, 2023. The new cost of gas rate for residential customers is $0.6954 per ccf, down from $1.22 per ccf. That’s a 43% decrease from the winter rate and a 26.7% decrease from the 2022 summer rate. 

The Arkansas Public Service Commission requires Summit to adjust its cost of gas November 1 and April 1 of each year. Summit does not profit from the cost of natural gas delivered to its customers’ homes or businesses.  

“We know that high energy costs have created challenges for many of our customers, and we are glad to share financial relief through a reduced cost of gas,” said Fred Kirkwood, Chief Customer Experience officer for Summit. “We encourage customers who face challenges paying their bills to call our customer service department. We’ve hired an additional fifty representatives since November and our call wait times are below two minutes. Our agents stand ready to set up payment arrangements if customers need them or share information about payment assistance agencies for those that qualify for additional support.” 

Those looking for assistance can visit SummitCares.com or call customer service from 7am to 7pm Monday-Friday at 800-992-7552. 

Background on Summit Utilities, Inc. 

Summit Utilities, Inc. owns natural gas distribution and transmission subsidiaries that operate in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. The company provides safe and reliable natural gas to businesses and residents in six states through Arkansas Oklahoma Gas, Colorado Natural Gas, Summit Natural Gas of Maine, Summit Natural Gas of Missouri, Summit Utilities Arkansas, and Summit Utilities Oklahoma. Each of Summit’s natural gas distribution and transmission subsidiaries constructs and installs natural gas distribution systems with the goal of supporting economic development by providing safe and reliable natural gas to residential and commercial customers through exceptional customer service and commitment to community. Overall, Summit entities serve approximately 625,000 customers and operate more than 23,400 miles of pipeline.